Return Policy
Core Service Concept
We always take user experience as the core, adhere to open and transparent after-service standards, and treat every return and exchange demand with rigorous and sincere attitude.
Effective Time Regulation
Please complete your return or exchange request submission within the valid service cycle. Timely application can ensure the smooth progress of review and subsequent processing procedures.
Qualifiable Application Scenarios
All objective service abnormalities that affect normal experience use are included in the support scope. We provide free standardized after-service processing for all eligible user demands.
Non-Qualifiable Restriction Rules
Any problems caused by personal subjective feeling differences, manual damage and invalid expired content will not be included in the return and exchange service scope.
Simplified Operation Process
We have optimized redundant application steps, retained the most concise submission mode, and greatly reduced the time cost of user after-service application.
Full Process Transparency
From application submission to final completion, all links are open and clear. Users can grasp the real-time processing status without blind waiting.
Dynamic Rule Update
With the continuous upgrading of platform service functions, the after-service policy will be dynamically adjusted to adapt to new experience scenarios.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.
We always take user experience as the core, adhere to open and transparent after-service standards, and treat every return and exchange demand with rigorous and sincere attitude.
Effective Time Regulation
Please complete your return or exchange request submission within the valid service cycle. Timely application can ensure the smooth progress of review and subsequent processing procedures.
Qualifiable Application Scenarios
All objective service abnormalities that affect normal experience use are included in the support scope. We provide free standardized after-service processing for all eligible user demands.
Non-Qualifiable Restriction Rules
Any problems caused by personal subjective feeling differences, manual damage and invalid expired content will not be included in the return and exchange service scope.
Simplified Operation Process
We have optimized redundant application steps, retained the most concise submission mode, and greatly reduced the time cost of user after-service application.
Full Process Transparency
From application submission to final completion, all links are open and clear. Users can grasp the real-time processing status without blind waiting.
Dynamic Rule Update
With the continuous upgrading of platform service functions, the after-service policy will be dynamically adjusted to adapt to new experience scenarios.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.